With a highly trained and knowledgeable staff with decades of experience, Convergent Retail Solutions offers a variety of service and support options for business owners as well as flexible payment options.
Our Professional Service and Support Options:
– Professional Installation – Direct employed, trained and certified installers
– Help Desk Support – 24×7, 8×5 or pay per call, we have the support option for you
– Depot Repair – If it’s broke, we can probably fix it… Headsets, printers, registers and more!
– Managed Services – Tired of Break/Fix and capital expenses? Need someone to manage and support you?
– Project Management – A single point of contact to control it all
– Consulting – Not sure where to begin? Call Convergent 224.801.4227, it’s free!
– Site Surveys – Smooth installs begin with a site survey
– On Site Support – Just one call could fix your issue(s)
– Menu Database Development – We work with you to develop the menu structure for your POS system
– Open Support – 4 hours, 8 hours or more, we have the options for you
– Staging/Logistics – For less issues at time of install, such as DOA equipment
– Leasing Options – Need a little help with your purchase? We can help!